Your privacy matters to richbd. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is used and protected, and what rights you hold over your information as a registered player on our platform.
These cards outline the core privacy principles richbd upholds for every player. The full legal text is set out in the policy sections below.
All personal data stored on richbd systems is protected using industry-standard SSL encryption and access-controlled server infrastructure. Your account credentials, identity documents, and financial data are never stored in plain text.
richbd does not sell, rent, or trade your personal information to third parties for commercial advertising or marketing purposes. Data shared with service partners — such as KYC providers and payment processors — is governed by strict contractual obligations.
You have the right to request access to, correction of, and deletion of the personal data richbd holds about you, subject to our legal obligations. Contact our support team to exercise any of these rights at any time.
Financial transaction data processed through bKash, Nagad, Rocket, and Upay is handled in accordance with each payment provider's own security standards. richbd does not store full mobile wallet credentials on its servers. Payment verification is conducted through secure tokenised references only.
richbd uses cookies and similar tracking technologies solely to improve platform performance, maintain session integrity, and analyse aggregate usage patterns. We do not use cookies to build advertising profiles or track you across unrelated third-party websites.
richbd enforces mandatory age verification for all accounts. Personal data collected during KYC processes is used exclusively for identity confirmation and regulatory compliance — never for profiling or unsolicited marketing. 18+ only.
richbd ("we", "us", "our") operates the online sports betting and casino platform accessible at richbd.biz. This Privacy Policy describes how richbd collects, uses, stores, shares, and protects personal data submitted by or generated in connection with individuals ("you", "Player") who access or use our platform.
richbd is committed to handling personal data responsibly, transparently, and in a manner consistent with applicable data protection principles. We recognise that Players entrust us with sensitive personal and financial information, and we take that responsibility seriously.
This Privacy Policy applies to all personal data collected through the richbd website, its mobile-optimised pages, customer support channels, and any other interaction you have with richbd as a registered or prospective Player. It should be read alongside our Terms & Conditions, available at /terms-conditions.
richbd collects personal data across several categories depending on how you interact with our platform. The following table sets out the principal categories of data we collect and representative examples within each category:
| Category | Examples | Collected At |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID number, passport or NID scan | Registration & KYC verification |
| Contact Data | Mobile number, email address, district or division (e.g., Dhaka, Chittagong, Sylhet) | Registration & support contact |
| Account Credentials | Username, hashed password, security questions | Registration |
| Financial Data | bKash / Nagad / Rocket / Upay wallet reference numbers, deposit & withdrawal history, account balance records | Deposit & withdrawal processing |
| Transaction Data | Betting history, game participation records, stake amounts, settlement outcomes | Ongoing platform use |
| Technical Data | IP address, device type, operating system, browser type, session timestamps | Every platform visit |
| Usage Data | Pages visited, games launched, features used, click-path data | Every platform visit |
| Communications Data | Support ticket content, live chat transcripts, email correspondence with richbd | Support interactions |
| Responsible Gaming Data | Self-exclusion requests, deposit limits set, session time-out configurations | Responsible gaming tool use |
richbd does not knowingly collect special-category sensitive personal data (such as racial or ethnic origin, religious beliefs, health data, or biometric data) except where a government-issued identity document incidentally contains such information for the purpose of age and identity verification.
The majority of personal data richbd holds is provided directly by you during the following interactions:
When you visit richbd.biz, certain technical and usage data is collected automatically through standard web server logging mechanisms and first-party cookies. This includes your IP address, browser type, device operating system, session duration, pages accessed, and game interactions. This data is collected to ensure platform security, maintain session integrity, and improve service quality. See Section 8 for full details of our cookie practices.
richbd may receive limited supplemental data from third-party service providers engaged to support platform operations, including:
richbd does not purchase personal data from data brokers or any other commercial data source.
richbd processes personal data only for defined, legitimate purposes. The principal purposes and the corresponding basis for processing are set out below:
richbd shares personal data with carefully selected third-party service providers who assist in operating the platform. These providers act under contractual obligations that restrict their use of your data to the specific services they provide to richbd. Categories of service providers include:
richbd may disclose personal data to law enforcement authorities, regulatory bodies, or other competent authorities where we are legally required to do so, or where we believe in good faith that disclosure is necessary to prevent imminent harm, financial crime, or serious fraud affecting richbd or its Players.
In the event of a merger, acquisition, restructuring, or sale of all or part of richbd's business assets, personal data held by richbd may be transferred to the acquiring entity as part of that transaction. Players will be notified via the platform in advance of any such transfer that materially affects how their personal data is used.
richbd does not sell, lease, or commercially trade personal data to any third party for advertising, profiling, or marketing purposes unrelated to richbd's own services. This commitment is absolute and applies regardless of the format or volume of data in question.
richbd operates as an offshore platform, and some personal data may be processed or stored on servers located outside Bangladesh. Where personal data is transferred to a jurisdiction that may not provide an equivalent level of data protection to that offered within Bangladesh, richbd takes steps to ensure appropriate safeguards are in place, including:
By registering an Account and using richbd's services, you acknowledge that your personal data may be processed in jurisdictions outside Bangladesh in accordance with the safeguards described in this section.
richbd retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law or regulatory obligation. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | Anti-money laundering obligations and dispute resolution |
| Financial transaction records | Duration of account + 5 years after closure | Financial audit requirements and regulatory compliance |
| Betting & game records | Duration of account + 3 years after closure | Dispute resolution and game integrity auditing |
| Support communications | 3 years from date of interaction | Quality assurance and dispute evidence |
| Technical & usage logs | 12 months on a rolling basis | Security monitoring and platform analytics |
| Responsible gaming records | Duration of any exclusion period + 5 years | Compliance with self-exclusion obligations |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where data is anonymised, the anonymised aggregate data may be retained indefinitely for statistical and analytical purposes.
Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on return visits, maintain session state, and collect aggregate usage information. richbd uses first-party cookies only — we do not use third-party advertising cookies or cross-site tracking pixels.
You may configure your browser to refuse or delete cookies at any time. Note that disabling strictly necessary cookies will prevent you from logging in to your richbd Account and will impair core platform functionality. Instructions for managing cookies are available in the help documentation of your browser.
richbd respects your rights over your personal data. The following rights are available to you as a registered Player:
To exercise any of the above rights, contact richbd support at [email protected] or visit /support. We may require you to verify your identity before processing a data rights request. richbd will respond to all valid requests within 30 days; complex requests may take up to 60 days, in which case we will notify you of the extension.
richbd is strictly an adult platform. We do not knowingly collect personal data from any individual under the age of 18. Account registration requires confirmation of age, and KYC verification is used to enforce this restriction.
If richbd becomes aware that personal data has been collected from a person under 18, that Account will be immediately closed, all associated data will be deleted, all funds will be returned to the originating payment method where possible, and any winnings will be forfeited.
richbd implements a layered approach to data security designed to protect personal data against unauthorised access, accidental loss, alteration, or disclosure. Key measures include:
While richbd employs rigorous security measures, no internet-based platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their richbd Account and to notify support immediately if they suspect unauthorised access.
richbd's platform incorporates game content and services provided by third-party studios and technology partners, including Pragmatic Play, Evolution Gaming, Ezugi, Microgaming, NetEnt, and Spribe. When you participate in games provided by these studios, certain game-play data (such as game round IDs and bet outcomes) is necessarily shared with the relevant provider to facilitate game delivery and RNG auditing.
These providers operate under their own privacy policies and data processing standards. richbd selects game providers that maintain certified, audited compliance with internationally recognised gaming and data security standards. richbd is not responsible for the independent privacy practices of third-party game studios beyond the contractual obligations it imposes on them as service providers.
richbd.biz does not contain links to unrelated third-party websites, and richbd does not embed social media widgets, advertising networks, or external analytics platforms that would transmit your data to those parties without your knowledge.
richbd reserves the right to update or revise this Privacy Policy at any time. Material changes — those that affect how we collect, use, or share personal data in a way that is less favourable to Players — will be communicated via a prominent notice on the richbd platform and, where possible, by notification to registered Players' contact email addresses.
Non-material changes, such as clarifications, typographical corrections, or structural reformatting that do not alter the substance of our data practices, may be made without specific notice. The effective date displayed at the top of this policy reflects the date of the most recent revision.
Continued use of richbd.biz after publication of a revised Privacy Policy constitutes your acknowledgment of the updated terms. If you disagree with any material change to this policy, you may request closure of your Account by contacting richbd support.
If you have any questions, concerns, or complaints regarding this Privacy Policy or richbd's handling of your personal data, please contact our support team using the details below:
richbd's support team is available 24 hours a day, 7 days a week, operating on Bangladesh Standard Time (UTC+6). We aim to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within 30 days.
Where a complaint relates to your data rights, please clearly state in your message: (a) the right you wish to exercise, (b) the specific data or processing activity in question, and (c) your registered Account username or email so we can locate your records efficiently.
richbd takes all privacy complaints seriously and will investigate each one thoroughly. If you are not satisfied with the outcome of your complaint, you retain the right to escalate the matter through whichever dispute resolution mechanism is available to you under applicable law in your jurisdiction.
Now that you have read our Privacy Policy, you can browse our full range of cricket betting markets, live casino tables, and slot games — all within a secure, SSL-protected environment built for Bangladeshi players.
18+ only. richbd operates as an offshore platform. Gamble responsibly.