richbd is committed to providing a safe, fair, and enjoyable environment for every player in Bangladesh. Our responsible gaming tools put you in control of your experience at all times.
richbd provides a comprehensive suite of tools and policies designed to keep gambling safe, transparent, and enjoyable for every player across Dhaka, Chittagong, Sylhet, and beyond.
Set daily, weekly, or monthly deposit limits on your richbd account to keep your spending within a budget you are comfortable with. Limits take effect immediately and can only be lowered instantly — increases require a cooling-off period.
If you feel you need a break from gambling, richbd's self-exclusion tool lets you suspend your account for a defined period or permanently. During exclusion, you cannot log in, deposit, or place bets on the platform.
Use the session time-out feature to limit how long you can remain logged in during a single gaming session. Once your time limit is reached, you are automatically logged out and must wait before you can log back in.
richbd can send periodic on-screen reminders during active sessions showing how long you have been playing and a summary of your net activity. These reality checks help you stay aware of time and money spent.
All accounts on richbd undergo KYC (Know Your Customer) verification to confirm age and identity. This process protects minors from accessing the platform and prevents fraudulent account creation.
Our dedicated support team is available around the clock on Bangladesh Standard Time (UTC+6). If you are concerned about your gambling habits or need help activating any protection tool, contact us at any time.
Activating responsible gaming controls on your richbd account is straightforward. Follow these steps to protect your experience.
Log in to your richbd account and navigate to the Account Settings panel. Under "Responsible Gaming", select "Deposit Limits". Choose your preferred limit period (daily / weekly / monthly) and enter the maximum amount in BDT (৳). Confirm your selection. The limit activates immediately.
Reductions are instant; increases require 7 days cooling-offIn Account Settings under "Responsible Gaming", select "Self-Exclusion". Choose a temporary exclusion period (30 days, 90 days, 6 months, or 1 year) or request permanent exclusion. During the exclusion period, your account is locked and marketing communications are suspended.
Permanent exclusion cannot be reversedUnder "Responsible Gaming" in Account Settings, select "Session Limits". Set a maximum continuous session duration in minutes or hours. When your session timer expires, you will be automatically logged out. A configurable cool-down period prevents immediate re-login.
Session limits apply across all devicesEnable reality check notifications in your Responsible Gaming settings. Set your preferred interval (every 30, 60, or 90 minutes). richbd will display a summary overlay at each interval showing your session length, bets placed, and net position — giving you a clear picture before you continue.
Dismissing the overlay is logged for your recordsGambling is meant to be an entertaining pastime. However, for some people it can develop into a harmful pattern of behaviour. richbd encourages every player to be honest with themselves about their gambling habits. The following warning signs may indicate that gambling is causing harm:
Answer the following questions honestly. If you answer "Yes" to two or more, we strongly encourage you to contact richbd support or activate a self-exclusion period.
Have you ever spent more money gambling than you originally planned to in a single session?
Have you gambled with money that was allocated for household bills, groceries, or other essential costs?
Have you tried to win back money you lost through gambling by immediately placing more bets?
Have you felt the need to gamble with increasingly higher stakes to get the same level of excitement?
Have you concealed or minimised your gambling activity from someone close to you?
Has gambling negatively affected your work performance, studies, family relationships, or social life?
Have you ever borrowed money, sold an asset, or taken a loan specifically to fund gambling?
richbd enforces a strict 18+ age policy across every aspect of the platform. No person under the age of 18 may register an account, make a deposit, place a bet, or access any real-money game on richbd.biz. This is not merely a platform rule — it is a fundamental ethical obligation that richbd takes seriously.
During account registration, all players are required to confirm that they are aged 18 or above. This declaration is reinforced by our KYC identity verification process, which requires submission of a government-issued identity document such as a National Identity Card (NID) or passport before withdrawals are processed and, in some cases, before full account activation.
If richbd identifies or is notified that a player under 18 has created an account, the following actions are taken immediately:
If you share a device with a minor, richbd recommends using parental control software to block access to gambling websites. The following tools are widely available and free to use:
Additionally, ensure that your richbd account credentials (username and password) are not saved in a browser or app that a minor can access. Enable two-factor authentication on your account for an additional layer of security.
If gambling has become a problem for you or someone you care about, taking the first step to seek help is the most important action you can take. richbd supports you in that step.
Recognising that gambling has become harmful is the first and most important step. Be honest with yourself about how gambling is affecting your finances, relationships, and mental health.
Log in to your richbd account and immediately activate the self-exclusion tool under Account Settings → Responsible Gaming. This prevents you from accessing the platform while you seek support.
Reach out to our 24/7 support team at [email protected]. Our team can assist you with account restrictions, data requests, and referrals to external support resources.
Sharing your concerns with a trusted family member, friend, or professional counsellor in Dhaka, Chittagong, or your local area can make a significant difference. You do not have to face this alone.
Professional mental health counselling and addiction support services are available in Bangladesh. Reaching out to a qualified counsellor can provide structured, long-term support for problem gambling recovery.
richbd is built for entertainment — BPL cricket betting, IPL markets, live casino tables, and slot games are designed to be fun. We believe gambling should always remain a leisure activity that never causes financial hardship, relationship damage, or psychological distress.
That is why richbd pledges to: always provide transparent odds and game return-to-player (RTP) information; never market to players who have activated self-exclusion; never target players showing signs of problem gambling with promotional bonuses; and always make responsible gaming tools accessible within two clicks from the account dashboard.
richbd operates as an offshore platform serving Bangladeshi players. We take our duty of care seriously and continuously review our responsible gaming policies to reflect best practice in player protection.
Our responsible gaming support team operates 24 hours a day, 7 days a week on Bangladesh Standard Time (UTC+6). If gambling is causing you distress, please reach out immediately — we are here to help, not to judge.
richbd's full responsible gaming framework is built on four core principles: Prevention, Awareness, Control, and Support. Every policy decision, platform feature, and marketing communication at richbd is evaluated against these principles before implementation.
Prevention means ensuring that minors cannot access the platform, that vulnerable individuals are not exposed to aggressive promotional tactics, and that all new players are made aware of responsible gaming tools at the point of registration.
Awareness means providing players with clear, honest information about the risks of gambling, the statistical nature of games (including house edge and RTP percentages), and the signs that gambling may be becoming harmful.
Control means giving players meaningful, easy-to-use tools — deposit limits, session time-outs, self-exclusion, and reality checks — that allow them to manage their gambling activity proactively rather than reactively.
Support means making it easy for players to get help, whether through richbd's own 24/7 support team, through account-level interventions triggered by our player monitoring systems, or through referral to appropriate external support resources available in Bangladesh.
Now that you know how to keep your gaming experience safe and enjoyable, explore our full range of cricket betting markets, live casino tables, and slot games — all within Bangladesh's most secure online gaming environment.
18+ only. richbd operates as an offshore platform. Gamble responsibly. If gambling is causing you harm, please activate self-exclusion or contact [email protected].